Account Manager - Wine Merchants and Independent Specialists

  • Company: Moët Hennessy UK
  • Country / Region : United Kingdom
  • Business group: Wines & Spirits
  • Contract type: Permanent Job
  • Function: Sales
  • Experience required: Minimum 5 years
  • Reference No.: MHE01173
  • Date of publication: 2021.01.07



Commercial Plan

  • Develop and implement a sector strategy and plan that achieves the annual channel targets
  • Deliver agreed volume, cost price, customer investment (FTT) and profit targets for each of the brands through the designated customer portfolio - in line with total Specialist plan
  • Manage the monthly and annual sales forecast in the commercial planning system
  • Update and maintain customer account plans and all associated documents using agreed company standards
  • Actively work to protect and grow the distribution of Moet Hennessy brands within the customers in line with channel guidelines
  • Analyse and share sell out data using available resources provided by customers - eg EPOS systems
  • Ensure timely completion of relevant commercial admin (pricing changes, new line admin, invoice processing)
  • Enable effective credit management and cash collection in conjunction with the finance team

Customer Relationship Management

  • Build strong external relationships with the customers across commercial, category, supply chain, marketing, regional and store team
  • Develop, plan and negotiate annual Joint Business Plans with key Wine Merchants and other Specialists. Ensure ongoing tracking of performance vs plan internally and externally
  • Work cross functionally internally to ensure the appropriate level of support for the sector, from category, marketing and supply team
  • Work cross functionally internally to ensure the appropriate level of support for the sector, from category, marketing and supply teams
  • Become a facilitator for new ways of working and commercial ideas with given the customer base.
  • Build channel specific customer plans to make sure the MH portfolio benefits from emerging sources of growth, eg online
  • Attend all customer trade briefings and networking opportunities to fully understand customer strategies and opportunities for Moet Hennessy
  • Develop relevant insights and market data to support sales objectives and ensure success and sell with a "Category" mindset, talking the customer language with client and consumer metrics where possible
  • To work closely with MHUK and customer supply chain teams to ensure service level targets are delivered

Brand Activation

  • Work with the category and marketing teams to deliver:
  • trade leading in store activations
  • category solutions appropriate for luxury brands
  • Calendar of releases, to FWM, across Champagnes, Wines and Spirits
  • Deliver innovative ideas to enable the MH portfolio to be developed in an increasingly digital channel

Market Intelligence

  • Gather and use comprehensive competitor information
  • Identify and recommend new business and brand development opportunities within designated customers using data based insight
  • Use consumer, market and retailer information to offer category advice and support to designated customers

Team Working

  • To attend all internal team meetings in order to understand broader channel agenda and work closely with he wider specialist channel team
  • Support the Off trade team with participation in transversal projects as required.


  • To ensure absolute compliance with Competition Law at all times





  • WSET higher preferred
  • Full driving license

Professional experience & know how:

  • Experience of managing prestige wine brands
  • Blue Chip FMCG sales training
  • Experience of P&L Management
  • Exposure to premium / luxury brands

Personal & interpersonal skills:

  • Drive, Energy and Passion
  • Passion for luxury brands
  • Well organized
  • Strong Communicator
  • Numerate
  • Strong Negotiation skills
  • Excellent communication and relationship building skills