Administrator - Heathrow Terminal 5

  • Company: Christian Dior UK Ltd
  • Country/Region: United Kingdom
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: CDC02811
  • Date of publication: 2019.10.07


Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

We are currently seeking a Administrator to join the team in one of our Boutique in Heathrow Terminal 5, your main responsibilities will be to ensure the highest level of stock control, minimize stock losses and support the Management team in the efficient running of the storeoperations.

Your duties will include but not be limited to the following:

To organise and implement stock takes weekly
To integrate, prioritise and follow up all deliveries

To ensure that replenishments are carried out as often as possible
To be responsible for all transfers in and out for all of Europe
To make sure all deliveries processed before store opens
To support on stock movement as well such as carrying deliveries
To Send and receive all repairs to different repair centres.
Regularly chase the status of repairs and communicate to relevant department. No communication with clients.
To Improve the stock storage spaces and organize the stockrooms
To deal and report all stock issues: stolen pieces, discrepancies, slow movers...
Develop accurate reporting: end of month results, stock take results, negatives, faulty...)
To participate and support the stock manager on stock take twice per year and the Targets need to be achieved. Annual inventory once per year.
To follow all CD procedures with respect of garment protection, stockroom housekeeping, and security tags
To ensure that the stock is appropriately security tagged to prevent theft by customers and that the Company procedures on security in relation to theft are adhered to
To ensure the stock is secured

Cash handling and control: 
To handle all cash transactions and respect all cash procedures

Administrative duties:
Cuts off
Invoices, credit notes, repairs, procedures

CD procedures implementation:
To be responsible of all CD procedures / audit points such as sales, cash, security, database, gifts.
Use / implement the CD procedures handbook at all times as a guidance and reference.
To follow refund procedures

HR administration and support:
To support the Manager on HR administration duties such as: completion of new starter/leaver forms, uniforms, holidays form, absent forms, store approvals...
To be in charge of procedures training
To ensure that H&S policy and procedures are adhered to within the concession/store for both staff and customers.

To deal efficiently with store subcontractors such as dry cleaners and other suppliers.
To organise the mail order.
To carry out any additional duties as directed by the Manager.
To support the Manager with the implementation of all policies and procedures such as till maintenance, store approval, induction days, events, etc...
To support daily operations at till points and participate in cashing up.


  • Previous stock and administration experience, ideally from a luxury environment
  • The ability to multi-task and work as part of a team
  • Excellent problem solving and numerical skills- A flexible and committed attitude

Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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