Application Support Specialist

  • Company: Fendi China
  • Location: China
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Information Technology/Information System
  • Experience required: Minimum 2 years
  • Reference No.: FEND00745
  • Date of publication: 2018.06.25

Position

Main Responsibilities:

- Support and manage the application used in Fendi office and Fendi stores e.g. POS application, T&E application, Business Intelligence application, Finance application, etc.

- Conduct end user training on applications and IS&T practices

- Provide reports required by management from various Business Intelligence tools

- Support and implement application projects

- Manage the application accounts inventory and store i-devices

- Application supplier management


Profile

Experience:

- 2-5 years experience on end user training or application project is a plus

- Support knowledge on POS application and T&E application and BI application

- Ability to co-ordinate solution by dealing with multiple support team and end users

Skills:

- Customer focus

- Ability to multi-task in stressful situations

- Excellent communication skills in both Chinese and English

- Strong problem analysis and solving skill

- Self-motivated manner, proactive, energetic and be able to work under pressure

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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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