Application Support Specialist

  • Company: Fendi China
  • Location: China
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Information Technology/Information System
  • Experience required: Minimum 5 years
  • Reference No.: FEND01228
  • Date of publication: 2019.08.01

Position

MAIN RESPONSIBILITIES:
- Perform the role of super-user and communication bridge of users and IT department;
- Give a strong input to IS&T, Internal Control regarding improvements of best practices, procedures and policies related to Retail System and SAP Management.
- Maintain and update retail prices, user profile;
- Propose and follow up the stock corrections to be carried out (Adjustments) vs. voucher of incoming stock, sales transactions, transfers between stores and remaining stock;
- Coordinate with IT Manager and system users on creation and maintenance of reports & analysis to support business objectives, daily operations and needs as they develop;
- Give Training to users on Retail Systems and SAP system on regular basis;
- Control accuracy of operations and transactions, detect the irregularities;
- Assist the IT Manager to align Retail technology initiatives and Finance/internal control requirements.


Profile

Experience:
- Above 5 years of experience on relevant role;
- Experience of Retail Sales, Purchase Orders and Stock Control are a plus.

Education:
- Bachelor degree .

Personality:
- Good communication and presentation skills;
- Teamwork and Problem Solving attitudes;
- Excellent coordination skill;
- Fluent Mandarin and English.

Skills:
- Strong analysis skills and organisation orientated;
- Knowledge of Retail operations but also POS and SAP Systems.

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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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