Area Manager - Scotland & Ireland

  • Company: LVMH Fragrance Brands UK
  • Country/Region: United Kingdom
  • Business group: Perfumes & Cosmetics
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 5 years
  • Reference No.: LVMHFB00951
  • Date of publication: 2019.10.24

Position

MISSION

  • To grow and drive Givenchy retail in leading Givenchy Ambassador and non-Ambassador doors and in building strong relationship with store/floor managers. To increase market share and enhance Givenchy's brand image in Scotland and Ireland in line with the Brand strategy and vision.

MAIN RESPONSIBILITIES

TRADING

  • Review progress quarterly to ensure delivery is on track and implement action plan as appropriate.
  • Communicate weekly with the Head of Sales to discuss performance and action plans.
  • Full accountability of the area's retail results.
  • Monitor trading results on a daily, weekly and monthly basis to ensure performance is on track.
  • Develop and deliver proposals to enhance performance ‘in flight', negotiating locally additional support as needed.
  • Partner with peers and other functions to share best practices and to ensure all retail opportunities are maximised.

AREA MANAGEMENT

  • Develop a strong knowledge of the allocated area and its key doors.
  • Manage the store visit frequency in line with the agreed store categorisation.
  • Build strong relationships with key store/floor managers to support the retail ambition of the brand and gain locally additional support in stores.
  • Actively embrace new ideas and change and be willing to take calculated risks to improve the business.
  • Train and coach retail partner staff on our products and take the opportunity to do this on each visit.
  • Build effective relationships with the Head Office team (marketing, sales, customer service, finance, HR...) Be the guarantor of the brand image.
  • Ensure marketing plans and all merchandising guidelines are implemented perfectly in both Ambassador and non-Ambassador doors.
  • Implement the company strategy and vision throughout the area.
  • Ensure all retail partners are briefed and aware of the brand ambition and marketing plans

TEAM DEVELOPMENT & MANAGEMENT

  • Motivate, inspire, coach and develop the Ambassador team, to achieve the retail targets, but also make them progress through the career path.
  • Be customer focus.
  • Lead by example, and coach all Ambassadors to ensure the Pride Relational Signature is fully implemented at each Point of Sale.
  • Encourage a proactiveness spirit within the Ambassador team.
  • Recruit and retain exceptional talent into the brand.
  • Develop the skills and capabilities of the team at both a group and an individual level.
  • Conduct regular team assessment and give them feedbacks.

Profile

Experience:

  • At least 3 years experiences in a customer facing role & 2 years experiences of managing a team/other people
  • Skills: Intermediate level of Microsoft Office (Outlook, Excel, Word, PowerPoint)
  • Effective planning and organization
  • Strong interpersonal skills Ability to analyse retail results and interpret them Full driving license
  • Flexibility and be able to adapt to changing goalposts
  • Proven man management experience Ability to drive retail results Self-motivated and results driven
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Perfumes & Cosmetics

A major player in the perfumes, make-up and skincare markets, the Perfumes & Cosmetics division groups together major historic Houses as well as young brands with strong potential.

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