As an Artisan for Louis Vuitton you help make our client's unique pieces their own. Delighting them by creating personalized artwork and continuously striving to exceed their expectations. You will take ownership of the overall animation of the Made to Order space, providing personalization (Hot Stamping, Mon Monogram, Hand Painting) and special order services to clients and providing artistic demonstration during in-store events.
To be successful in this role you must possess extensive hand painting artistic skill and the ability to interpret and replicate client's desired artwork as well as an appreciation for the Louis Vuitton culture, history and craftsmanship. Passion is at the heart of our work, we value commitment in everything we accomplish. Explore, develop, innovate, create...every journey is unique and there is no better way to reveal your potential.
This position will be based in one of our beautiful Louis Vuitton locations in either Miami Design District or Aventura Mall.
This person will be responsible for Personalization Services such as hot stamping, Mon Monogram and Hand Painting; receive, process and facilitate 'Made to Order' / Special Orders and represent the brand during all interactions with clients; as per described below:
Personalization Services: Hot Stamping, Mon Monogram and Hand Painting
> Maintain communications with the client while servicing custom requests (i.e., initials, personalized crests, portraits, etc.), which may include reviewing, evaluating, assessing requests and managing time-line expectations of process and completion
> Provide clients with artistic samples, collaborating on modifications
> Create quality hand painted artwork/design on products
> Train staff on hot stamping and provide on the spot services to clients.
Special Orders/Made to Order
> Receive, process and facilitate the MTO business from time of order until time of delivery
> Provide regular status updates to the client
> Liaise between the special orders department and the host store
> Must have the appreciation of the Louis Vuitton culture, history and craftsmanship
> Represent the brand and services during high profile in store events
> Service clients according to the Louis Vuitton Signature Selling Ceremony and quality service expectations
By joining Louis Vuitton, you will receive a generous benefits package*, including but not limited to medical coverage, retirement plan, employee referral bonus program, gym membership and employee discounts. In addition to working with the most talented and inspirational leaders within the luxury market you will also have an opportunity to attend industry renowned training and have access to unparalleled career opportunities both within Louis Vuitton and the LVMH Group.
As a Louis Vuitton employee you will have an opportunity to engage in our Corporate Social Responsibility efforts on both a local & global level with various communities and organizations and to also partake in initiatives to raise funds for our charity partner UNICEF.
*please note that restrictions may apply to part-timer employees