Assistant Boutique Manager, SF Post Street

  • Company: Christian Dior Inc.
  • Location: United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 5 years
  • Reference No.: CDC01654
  • Date of publication: 2018.03.25

Position

Working with the Boutique Director/Manager, the Assistant Manager is responsible for assisting with the day-to-day management of the sales team and ensuring the highest level of customer service throughout the store in line with Christian Dior expectations : *maximize every sale, minimize stock losses, and bring new clients to the business. *open and close the boutique *coach, staff, schedule, merchandize, and complete inventory. *ensure policies and procedures are followed in order to achieve

Profile

Commercial Performance and Team Management >  Maximize sales and measure sales performance and conversion rates on a daily basis. >  Provide and inspire outstanding service to our customers. >  Assist in assigning and monitoring sales goals of Sales Associates >  Responsible for clientele development >  Participate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelines. >  Train, coach, develop, and manage sales associates in selling skills >  Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates. >  Facilitate proper communication between management and associates. Clientele Service and Management >  Participate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotions. >  Train the team on optimizing Capture Rate and After Sale do develop personal customer database Product and Stock Management >  Gather merchandise for transfers, damages, and returns-to-vendor (RTV's). >  Oversee and participate in department inventories. >  Monitor proper pricing of merchandise >  Minimize stock losses Process Management >  Oversee compliance of associates with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedures. >  Help solve problems that affect the department's service, efficiency, and productivity. >  Lock and secure the store, and oversee compliance with all security procedures. >  Any other tasks as assigned from time to time.

Additional information

Ability to: >  develop and train associates, build relationships, utilize skills of associates most appropriately >  provide outstanding customer service >  effectively manage sales staff toward achievement of sales and clienteling objectives >  manage boutique operations effectively including attendance, merchandising, and housekeeping standards >  merchandize effectively >  maintain a fair, consistent set of standards as they apply to work force >  adjust priorities and manage time wisely in a fast-paced environment >  communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to associates >  operate all equipment necessary to perform the job, including POS systems, PC, phone systems, cash register, sensor-tag remover, and all other office equipment. Requirements: >  5 + years of retail experience required, preferably with at least 1 year of management, in a luxury product setting. >  Sense of initiative and commercial creativity with fashion sensitivity >  Strong knowledge of the luxury industry with fashion sensitivity consistent with the brand. >  Demonstration of own initiative >  Ability to work varied hours/days, including nights, weekends, and holidays, as needed >  Availability to work the hours necessary to open and/or close the store >  Ability to maintain presence on selling floor for long periods as needed. >  Strong interpersonal, communication, organization and follow-through skills
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Fashion & Leather Goods

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