Assistant Boutique Manager, Short Hills

  • Company: Christian Dior Inc.
  • Country/Region: United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: General Management
  • Experience required: Minimum 5 years
  • Reference No.: CDC02805
  • Date of publication: 2019.07.22

Position

JOB PURPOSE        

 

Working with the Boutique Director/Manager, the Assistant Manager is responsible for assisting

with the day-to-day management of the sales team and ensuring the highest level of customer

service throughout the store in line with Christian Dior expectations:

 

  • Maximize every sale, minimize stock losses, and bring new clients to the business.
  • Open and close the boutique Coach, staff, schedule, merchandize, and complete inventory.
  • Ensure policies and procedures are followed in order to achieve maximum results.

Profile

TASKS & RESPONSIBILITIES

 

Commercial Performance and Team Management:

  • Maximize sales and measure sales performance and conversion rates on a daily basis.
  • Provide and inspire outstanding service to our customers.
  • Assist in assigning and monitoring sales goals of Sales Associates.
  • Responsible for clientele development.
  • Participate in the preparation of merchandise displays and presentations, exercising independent judgment and discretion in applying merchandising concepts and guidelines.
  • Train, coach, develop, and manage sales associates in selling skills.
  • Conduct and/or participate in regular store meetings to discuss performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates.
  • Facilitate proper communication between management and associates

 

Clientele Service and Management:

  • Participate in the coordination of sales promotion activities, which include seasonal sales, trunk shows, contests, including proper use of in-store signs advertising sales and promotions.
  • Train the team on optimizing Capture Rate and After Sale do develop personal customer database.

 

Product and Stock Management:

  • Gather merchandise for transfers, damages, and returns-to-vendor (RTV's).
  • Oversee and participate in department inventories.
  • Monitor proper pricing of merchandise Minimize stock losses

 

Process Management:

  • Oversee compliance of associates with established.
  • Company policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedures.
  • Help solve problems that affect the department's service, efficiency, and productivity Lock and secure the store, and oversee compliance with all security procedures.
  • Any other tasks as assigned from time to time.

 

 


Additional information

SKILLS & COMPETENCIES

 

Ability to:

  • Develop and train associates, build relationships, utilize skills of associates most appropriately.
  • Provide outstanding customer service.
  • Effectively manage sales staff toward achievement of sales and clienteling objectives.
  • Manage boutique operations effectively including attendance, merchandising, and housekeeping standards.
  • Merchandize effectively.
  • Maintain a fair, consistent set of standards as they apply to work force.
  •  Adjust priorities and manage time wisely in a fast-paced environment. 
  • Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to associates.
  •  Operate all equipment necessary to perform the job, including POS systems, PC, phone systems, cash register, sensor-tag remover, and all other office equipment.
Apply

Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

Discover the business group