Assistant General Manager - Sales

  • Company: DFS Australia Pty Limited (Australia)
  • Location: Australia
  • Business group: Selective retailing
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 5 years
  • Reference No.: DFS00248
  • Date of publication: 2018.07.15

Position

We are searching for a seasoned retail management expert to join us as the Assistant General Manager (AGM), Sales, who will be a key business partner to the General Manager at store level. You will lead a team of Product Sales Managers (PSM's). Through motivation, you will ensure they are effective in their role as a key link between the global merchant team and our customers, striving to improve team and space productivity in their assigned brands or categories.


Profile

  • Lead a team of Product Sales Managers (PSM) to work effectively with Global & Division Merchants for executing the merchandising strategies in each of their areas
  • Lead each PSM to take proactive steps to increase their team sales and continuously improve individual productivity of their team members
  • Communicate DFS' overall objectives to your PSMs and their sales team; ensure PSMs have clear goals and objectives which remain focused on the customer experience, increasing productivity and the product 
  • Train, coach and active encourage PSM and the sales team to meet or exceed location sales and profitability targets, while role modeling desired behaviors
  • Partner with your General Manager and Talent Management to ensure a succession and development plan is in place for your team 
  • Take corrective action to improve unsatisfactory performance in consultation with your General Manager and Talent Management
  • Work with Store teams, Merchants and Visual to execute store presentation and promotional activities 
  • Actively participate in corporate charity initiatives, local community and government activities to demonstrate DFS' commitment to the local community in both business and social senses
  • Communicate with your General Manager, Assistant General Manager Operations, Talent Management, Merchandising, Marketing and Global CSC teams on relevant store issues

Additional information

  • Bachelor's Degree in Management, Business or equivalent preferred
  • 4 years' retail store management required; regional and market leadership experience with merchandising and financial accountability highly desired
  • Able to effectively operate in a culturally diverse environment with astuteness and sensitivity
  • Able to work under stringent deadlines and high pressure and be able to prioritize a heavy workload with multiple deadlines
  • Strong analytical skills; ability to work with complex issue
  • Able to make sound decisions with relevant facts at hand; do not shy away from conflict
  • Good problem solving skills
  • Strong communication skills, both oral and written and be comfortable in making high level presentations 
  • Ability to work independently and on weekends and outside of regular office hours, if required
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Selective retailing

Because each customer is unique, the Group's Selective Retailing labels offer every single one the shopping experience.

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