Assistant IS&T Manager

  • Company: SSC P&C Singapore
  • Country/Region: Singapore
  • Business group: Perfumes & Cosmetics
  • Contract type: Permanent Job
  • Function: Supply Chain
  • Experience required: Minimum 5 years
  • Reference No.: SSCPC00650
  • Date of publication: 2019.11.04

Position

Role Summary

Reporting to the IS&T Manager, the job incumbent will work with the IS&T team to support the operation of 250 users, 3 offices and various Point-of-Sales location across Singapore.

Local IS&T team supports the business on:

  • Business Application (SAP ECC - FI-CO, SD, MM, CRM, POS, BI - IBM Cognos/MS Power BI) and related system interfaces
  • Infrastructure (Servers, Networking, Storage, Virtualization, Private Cloud, Office 365, Computers, Mobile Devices, Tablets)

There will be opportunities to work with Regional/Central IS&T teams on various regional/worldwide initiatives. About 10-20% travelling is required across Singapore to various offices, departmental stores and boutiques.

 

Responsibilities

IS Role

  • Provide Level 1 & 2 application support to business users
  • Work closely with process owners and users on requirement studies, analysis, designs, development and documentation
  • Escalate and coordinate Level 3 issues with Regional/Central IS&T Team or external vendors
  • Ensure local system application documentations are accurate and up to date

IT Role

  • Ensure local infrastructure are well maintained, properly backed up, and documentations are kept up to date
  • Maintain accurate local IT inventory of computers, tablets and mobiles and ensure junior staff follow the processes to maintain the accuracy of the inventory
  • Develop and maintain Powershell/Batch scripts to automate repeating and low value tasks

Management

  • Support IS&T Manager in coaching, mentoring and appraising the team

 

Qualifications/Requirements

  • Diploma or Degree in Computer Science/Information Technology or equivalent
  • Minimum 3-5 years of relevant working experience
  • Experienced in supporting Business Systems (SAP, WMS, POS, BI) and system interfaces
  • Strong Microsoft SQL server knowledge and ability to write optimized queries/stored procedures
  • Experienced in infrastructure system setup (Wintel, AD, DFSR, NAS/SAN, Switch/Router/WIFI)
  • Advanced to Expert level on Microsoft Office Suite
  • Supply Chain or Retail industry knowledge an advantage
  • Comfortable commuting to office located at Pioneer (company transport provided)

 

Personal Attributes

  • Strong passion in Technology and resourceful in finding solutions
  • Ability to demonstrate pro-activeness and inquisitive characteristics
  • Independent yet thriving in a team environment

 

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Perfumes & Cosmetics

A major player in the perfumes, make-up and skincare markets, the Perfumes & Cosmetics division groups together major historic Houses as well as young brands with strong potential.

Discover the business group