Assistant Manager - Brand Ambassador and Client Relationship (Xiamen)

  • Company: Moët Hennessy Diageo China
  • Location: China
  • Business group: Wines & Spirits
  • Contract type: Permanent Job
  • Function: Marketing
  • Experience required: Minimum 5 years
  • Reference No.: MHAP00243
  • Date of publication: 2019.05.08

Position

RESPONSIBILITIES:

  • In conjunction with brand marketing teams & local field force, take part in Educational or Cultural Dinners, PR Events or Tasting sessions as an expert-speaker and deliver brand messages to target audience, especially to help the institutional decision makers and influencers increase brand awareness and loyalty.
  • Deliver impactful & professional training programs about wines & spirits categories, brands & products, wine service etc., targeting internal MHDC staff and different external audience, including service & management staff of partnering channels, media, agencies or customers, etc. Participate in developing and adapting educational modules & training programs on related brands & products, including content, materials, guidelines and technical notes. Train the promotion team in the on- & off-trade outlets, facilitate the application of their understanding of brands & products to influence the sales to end consumers.
  • Support the market development and consolidation by providing related expertise support to MHD field force when needed and facilitate their use of learning tools or their skills & knowledge application through activations defined with other internal partners.
  • Facilitate the development of client relationship and refer opportunities to enhance brand awareness and develop sales opportunities, provide insight to improve & upgrade the effectiveness of various marketing activations.
  • Support & contribute the development and roll-out of new projects linked to the Academy of Commerce, as well as dedicated initiatives.
  • Participate to lead ad-hoc or delegated projects, especially in relation to client experience enhancement.

Profile

REQUIREMENTS:

  • Holder of bachelor degree or above from a recognized tertiary institute. Sommelier, wine-making, distillery or brewery training is preferred.
  • Holder of WEST Level 3 Award in Wines or demonstration of equivalent knowledge is preferred.  Certified WSET Educator is a plus.
  • Native Mandarin/Putonghua and fluent in English. Relevant local Chinese dialect especially Hokkien闽南话is preferred.
  • Minimum 10 years' work experience, including at least 5 years on Wine & Spirits business or from related sector. Strong sales experience in both B2B and B2C is highly preferred.
  • Excellent wines and spirits knowledge. 
  • Direct wine sales and/or production experience from a local or international brand, or distribution company is a plus.
  • Excellent presentation & public speaking skill with solid public training /speaking and seminar delivery experience.
  • Excellent social etiquette 
  • Decent grooming
  • Good listening and communication skill
  • Good networking capability to influence purchase decisions
  • Good time & project management ability
  • Excellent PC skills
  • Excellent wines and spirits knowledge (cognac, whisky, champagne, red wine, etc)
  • Appreciation of high quality lifestyle and culture
  • Highly motivated individual, energetic, enthusiastic and team oriented
  • Able to work independently and as a team
  • Able to plan, organize & coordinate programs with various complexities
  • Customer and result oriented
  • Cross-culturally sensitive
  • Self starter with great sense of self-initiative
  • Strong adaptability for growth and changes
  • Outgoing, comfortable in bar/nightclub drinking environment
  • Able to travel intensively and work under pressure
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