• Company: Fendi Thailand
  • Location: Thailand
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: FEND00822
  • Date of publication: 2018.09.13


Job Title : Assistant Store Manager Department : Retail Company : FENDI Location : Thailand Reporting to : Store Manager


Main Responsibilities Sales Management and Business Development -Demonstrate sales leadership for staff by playing an active role on the selling floor -Continuously motivate sales team to meet assigned sales and productivity goals -Suggest in-store events and in-store incentives that will continue to grow customer base, with particular emphasis placed on building local market -Uphold excellent customer service standards and monitor staff performance to ensure that the service level is maintained -Provide recommendations and action plans in cooperation with the Retail Manager to develop sales for each product category and clientele -Be aware of local trading environment and its impact on our sales, including competitors' trading activities -Act as brand ambassador to strengthen/ build relationships and sales with VIP clientele, repeaters and new customers -Work with SEA Marketing team to implement in-store marketing and promotional activities Inventory Management -Ensure proper inventory mix matching to market needs and following Retail Manager instructions -Review merchandise assortment on a regular basis. Plan and take necessary steps to optimize stock level and stock mix to reflect sales, buying trends and customer demands. -Instruct and supervise staff in the correct execution of all company operating procedures, including merchandise receipt, pricing, counts and sales Staff Management -Hire, evaluate, train, position and discipline the staff in a manner consistent with Company policies to reflect business strategy and meet sales goals -Responsible for the calculation of commission and incentives for the sales team -Motivate, coordinate the work and coach the staff on "the floor" to achieve sales goals -Encourage and support the individual development of staff and communicate to Retail Manager and SEA Management staff suggestions and needs; encourage exchange of ideas and creativity -Promote and maintain harmonious staff relations -Identify individual and team trainings needs and communicate these needs to Retail Manager and SEA Management -Supervise staff and enforce Company policies while adhering to proper procedures regarding disciplinary action -Ensure the proper management of staffing roster to provide appropriate store coverage -Coach and provide training to new-join staff -Act as Task Force for new store opening in SEA Market Administrative Management -Oversee all facets of store operation including payroll, billing, daily reconciliation reports, bank statements and sales reports to Retail Manager and SEA Office -Take necessary actions to effectively control costs and ensure efficient operation in the store -Implement and support all security measures -Effective utilization of Retail Pro and its inventory management functions -Discuss with Brand Manager to ensure appropriate assortment for the store -Provide monthly qualitative and quantitative business/ HR reports as stipulated by Brand Manager and/ or Regional office -Maintain good communication with the SEA and Regional teams, mall office, related outside parties Communication and Reporting -Inform Retail Manager of decisions and procedures relating to business issues made at the store level -Inform Retail Manager of changes relating to business and competition issues in the Shopping Mall -Obtain approval prior to implementation of new programs or procedures -Adhere to and support business, merchandise, marketing and HR strategies from Retail Manager/ SEA Management Advertising, Press and Events -Propose ideas to the Retail Manager and SEA Marketing team to promote the FENDI image and merchandises -Suggest appropriate magazines and advertising supports to Retail Manager and SEA Marketing team -Work with the Retail Manager and SEA Marketing team in in-store projects and events to maximize sales -Effective Management and utilization of the Marketing budget for in-store projects and events

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