Assistant Store Manager, Toronto

  • Company: Fendi North America
  • Country/Region: Canada
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 5 years
  • Reference No.: FEND01212
  • Date of publication: 2019.07.25



  • Motivate and support the team so that they perform at their highest level.
  • Supervise store personnel and enforce company policies.
  • Identify, recruit onboard and develop talents in collaboration with the Store Manager.
  • Proactively assess and manage performance of the team to drive business.
  • Support team with Customer Journey, selling ceremony, client retention and fostering cross selling.
  • Ensure policies, brand standards and grooming guidelines are communicated and implemented. 
  • Build and maintain client books; meeting sales objectives. 
  • Help to develop action plans to improve Mystery Shopper Results.
  • Implement action plans to to help boost business and maximize product performance, leveraging visual merchandise, clienteling, training and team work.
  • Work with the Visual Merchandising Ambassador to ensure Visual Merchandising is consistent with Company standards.
  • Ensure that merchandise is properly managed, displayed, stored and maintained by team.
  • Support inventory accuracy and shrink rates to company standards.
  • Ensure opening/closing counting duties are completed as required and procedures are being met regarding cash, credit card and check processing.



  • Minimum 5 years' leadership experience preferred.
  • Minimum 3 years' luxury experience preferred.
  • Strong drive for results; goal oriented.
  • Excellent interpersonal skills; the ability to communicate effectively both verbally and in writing.
  • Ability to use POS system and its inventory management functions.
  • RTW experience preferred.
  • Foreign language skill is a plus.
  • Ability to work in a team environment.
  • Ability to lift boxes / weight up to 10lbs.
  • Bachelor's Degree or equivalent experience a plus.
  • Organizational and strong computer skills required.

Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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