WHAT WE HAVE TO OFFER:
This is an opportunity for those who are desire to learn and develop competencies within a great lifestyle brand. We are looking for an ASSISTANT STORE MANAGER (F/M/D) for our new store in Vienna with a passion for creating memorable experiences for our worldly clientele.
- Lead the team in generating sales through exceptional client relations and product knowledge while acting as an ambassador for the RIMOWA brand
- Demonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staff
- Assist in onboarding and coaching of all store employees
- Assume all Store Manager responsibilities in their absence
- Drive and achieve individual and team objectives and be accountable for sales results
- Engage with clients to develop long-term relationships, leveraging different clienteling tools, to foster brand loyalty
- Perform as a team-player, participate in all activities contributing to the overall objectives of the store
- Assist with special requests, which include but are not limited to repairs, special orders, returns, etc.
- Proficient and accurate use of POS system and other software as required, updating customer database
- Obtain product knowledge, company information and history, keep up-to-date with company news, be familiar with the competition
- Assist in maintaining visual standards with direction from VM, corporate and management
We would like to speak to professionals who are passionate about service, lifestyle and travel destinations.
- Minimum 3+ years selling experience in luxury retail environment with 1-2 years in a leadership role
- Exceptional interpersonal skills
- Passion for retail and client service
- Professional attitude and customer service focused
- Proactive and positive attitude
- Fluency in German
- Fluency in English
- Team work oriented