Assistant Store Manager - Vienna

  • Company: Rimowa Austria GmbH
  • Country/Region: Italy
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: RIM00060
  • Date of publication: 2020.01.17

Position

WHAT WE HAVE TO OFFER:

This is an opportunity for those who are desire to learn and develop competencies within a great lifestyle brand. We are looking for an ASSISTANT STORE MANAGER (F/M/D) for our new store in Vienna with a passion for creating memorable experiences for our worldly clientele.

 

YOUR RESPONSIBILITIES:

- Lead the team in generating sales through exceptional client relations and product knowledge while acting as an ambassador for the RIMOWA brand

- Demonstrate an in-depth knowledge of the merchandise, and develop product knowledge among selling staff

- Assist in onboarding and coaching of all store employees

- Assume all Store Manager responsibilities in their absence

- Drive and achieve individual and team objectives and be accountable for sales results

- Engage with clients to develop long-term relationships, leveraging different clienteling tools, to foster brand loyalty

- Perform as a team-player, participate in all activities contributing to the overall objectives of the store

- Assist with special requests, which include but are not limited to repairs, special orders, returns, etc.

- Proficient and accurate use of POS system and other software as required, updating customer database

- Obtain product knowledge, company information and history, keep up-to-date with company news, be familiar with the competition

- Assist in maintaining visual standards with direction from VM, corporate and management


Profile

YOUR PROFILE:

We would like to speak to professionals who are passionate about service, lifestyle and travel destinations.

- Minimum 3+ years selling experience in luxury retail environment with 1-2 years in a leadership role

- Exceptional interpersonal skills

- Passion for retail and client service

- Professional attitude and customer service focused

- Proactive and positive attitude

- Fluency in German

- Fluency in English

- Team work oriented

Apply

Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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