Associate E-Commerce Director - Operation

  • Company: Moët Hennessy Diageo China
  • Country / Region : China
  • Business group: Wines & Spirits
  • Contract type: Permanent Job
  • Function: Digital
  • Experience required: Minimum 10 years
  • Reference No.: MHAP00297
  • Date of publication: 2020.07.27


  • To work closely with E-Commerce Director on directions to develop the business and achieve the agreed sales target. 
  • To deliver quality services to the customers and develop initiatives for online sales expansion through new channel development and other resources.
  • To manage the relationship between brand and 3rd party online marketplaces, partners to elevate the brand and ensure maximum brand visibility and consumer awareness.
  • Close monitoring of market situation, dynamics and competitors, responding with proposed actions in products, strategies, etc.
  • To recruit, train, develop and motivate team members to the level necessary for efficient and effective operation of the department.
  • To ensure realistic stock level of the Company's core brands kept by customers. To monitor and control the retail pricing in each customer.
  • Partner with analytics team on financial forecasting and budget planning, and to evaluate financial status of each customer.
  • To monitor and report on any new activities undertaken by customers or competitors to identify business development opportunities.
  • Assist other function teams on other cross-functional projects assigned. 


  • Professional diploma/degree in Business/Marketing or equivalent.
  • Fluent in spoken & written Mandarin & English. 
  • Minimum 10 years working experience in sales environment of FMCG company.
  • Knowledge in spirits market, brand specifications, competitor products and pricing. 
  • Knowledge in E-Commerce channels operation.
  • Strong commercial sense and be insightful on consumer understanding.
  • Good skills in structured selling, presentation, communication, negotiation, planning, administration and time management.
  • Good creative and strategic thinking as well as logical analytical skills.
  • Strong people management skill and good coaching skills.
  • Excellent team player who demonstrates open-minded leadership capability.
  • Good networking, influencing and communication skills.
  • Proactive and creative.
  • Commercial sensitivity and sensibility.
  • Highly motivated, energetic, enthusiastic and team oriented.
  • Quick response.
  • Cross-culturally sensitivity.
  • Customer focused and result oriented.
  • Strong adaptability for growth and changes.