Beauty Stylist (Boutique, Part Time) - Santa Clara, CA

  • Company: Parfums Christian Dior USA
  • Location: United States
  • Business group: Perfumes & Cosmetics
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: PCD16054
  • Date of publication: 2019.04.28

Position

MAIN JOB OBJECTIVE:

Achieve retail sales goals by providing superior beauty and fragrance service to clients and developing client relationships to build repeat sales and brand loyalty.


Profile

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES:

·       Achieve retail sales goal or annual productivity goals.

·       Provide full range customer service including product information, sales and execution of all in-store events.

·       Ensure that all communications with customers are courteous, cordial and professional.

·       Be responsible for boutique environment and products being clean, well-organized, and well-presented at all times.

·       Meet retail sales plan objectives and track productivity, as determined by employer.

·       Answer and respond to customer requests regarding Dior and its product lines.

·       Provide consultation to customers for selection of cosmetic shades, skin treatment, makeup application, and artistry.

·       Resolve customer issues or questions by telephone or boutique email; including research and preparation of reply correspondence. Boutique managers should be told about all customer issues that may occur.

·       Maintain client registration program, sustain customer relationships and generate new business through regular communication.

·       Responsible for keeping an organized area at all times.

·       Adhere to all policies and practices of the Boutique, including opening and closing if required based on the needs of the business.

·       Be prompt and on time to work shifts. Always follow PCD grooming guidelines.

·       Special projects and miscellaneous duties as dictated by the needs of the business.


Additional information

PRINCIPAL SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES REQUIRED:

·       High school diploma or equivalent/College preferred

·       2+ years of prestige beauty sales experience

·       Ability to effectively manage customer expectations and build loyal customer relationships

·       Excellent organizational skills

·       Superior written and verbal communication skills

·       CRT experience and aptitude in learning how to access computer based inventory and order status detail

·       Knowledge of Microsoft Office for Windows and Excel

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Perfumes & Cosmetics

A major player in the perfumes, make-up and skincare markets, the Perfumes & Cosmetics division groups together major historic Houses as well as young brands with strong potential.

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