Boutique Director - Forum Shops (Las Vegas, NV)

  • Company: TAG Heuer USA
  • Location: United States
  • Business group: Watches & Jewelry
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 5 years
  • Reference No.: TAGH00413
  • Date of publication: 2018.10.01


POSITION SUMMARY The Boutique Director will manage all aspects of the retail store operation, including supervising all store associates. The successful candidate will possess the ability to: >  Manage profitability, business planning and sales forecasting >  Manage a team >  Formulate and successfully execute event and promotional marketing concepts STRENGTHS FOR SUCCESS >  Ability to define strategies for maximizing sales and profits within the store. >  Ability to motivate selling specialists, create loyalty to the brand and promote sell-thru >  Strong understanding of and connections within the boutique's market >  Ability to develop viable marketing and event concepts >  Strong negotiation skills >  Strong issue resolution skills >  Strong leadership skills >  Strong communication skills with staff, customers, and corporate office >  Customer focus: Dedicated to meeting the expectations and requirements of internal and external customers ESSENTIAL JOB FUNCTIONS Sales Generation: >  Achieves annual sales targets by focusing on store associate individual performance targets, product training, inventory levels and product positioning >  Analyzes available sales reports and data to determine the needs of the business and set business strategies >  Sets individual sales goals for sales associates, ensuring goals reflect store business goals. Continuously motivates sales staff to meet assigned sales and productivity goals. Conducts trainings to enhance product knowledge and sales techniques in order to maximize sell-thru. >  Demonstrates an in-depth knowledge of the merchandise; ensures selling staff is fluent in all aspects of product knowledge >  Demonstrates sales leadership for staff by playing an active role on the selling floor >  Manages annual marketing budget - formulates marketing strategies, works closely with corporate-based marketing teams to drive approved concepts through to completion. Evaluates ROI of each initiative Operations: >  Controls store expenses and maintains budgets, continually striving to reduce costs >  Schedules associates to maintain adequate floor coverage while maintaining payroll budgets as a percentage of sales >  Ensures cash control procedures are properly followed including: bank deposits, safe funds and petty cash >  Communicates inventory needs to support the business goal >  Monitors the movement of all inventory and ensures that staff adheres to all Shipping/Receiving policies and procedures >  Meets inventory accuracy and shrink requirements. Conducts daily inventory counts and compares in-store quantities to VRP data. Reconciles all discrepancies with home office daily >  Ensures staff is trained in all areas of appropriate register usage and maintenance >  Ensures facility maintenance, presentation and organization >  Builds, initiates and maintains effective and continual communication with Senior Manager, Boutiques and members of corporate office >  Exhibits proficiency in computer programs used by the Company including: Word, Excel and VRP system Merchandising/Visual: >  Implements and maintains all merchandising directives and ensures execution of effective merchandising strategies >  Ensures the selling floor is neat, clean, organized and reflects the correct visual image at all times >  Ensures presentation of all displays, fixtures and all visual areas are reflective of current visual direction


 Minimum of 5 years previous store management experience encompassing all of the essential job functions listed above  Previous experience working in a luxury retail environment required  Demonstrated ability to increase sales and build revenue and profitability  Demonstrated ability to develop and execute marketing, promotional and event strategies  Demonstrated experience with training, developing and retaining sales staff  Knowledge of and skill in using MS Word and Excel  Ability to adeptly manage multiple projects simultaneously with strong attention to detail  Demonstrated ability to communicate with customers, co-workers, and business contacts in a courteous and professional manner  Ability to work independently with minimal supervision

Watches & Jewelry

The most recently established of the Group's activities, the Watches & Jewelry sector brings together leading Houses with complementary positions.

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