You serve as primary point of contact to process owners and key-users and ensure successful integration of technologies within an operational group or function.
Working closely with business owners and key-users you will develop requirement specifications, test protocols, and operational documentation. You will lead assignments and projects of moderate to high complexity following company development methodology and understanding operating companies' business processes.
In cooperation with the business partner community, you will modify existing procedures to solve complex problems or improve existing processes, research and assess emerging technologies, innovative solutions and methodologies to foster best practices, quality and process efficiencies.
You will be in charge of ensuring a smooth migration of technologies on the production environment; you will manage knowledge transfer through the organization, maintain and review operational procedures with business owner, key-users and support teams. You will be responsible for deliverables respect business requirements and quality standards, monitor development costs and assure business benefits are aligned with expectations.
In addition, you will monitor IT operations are aligned with defined service level, and act to facilitate communication and understanding between key-users and support teams.
You are graduated with a University degree, a Master engineering diploma or an equivalent diploma. You have at least 4 years of working experience in an IT department. You master SAP (FI, CO, HR ideally) and ITIL. The knowledge of an e-procurement platform is an advantage. You have developed a good knowledge of the Project management methodologies. The understanding of both discrete and process manufacturing is a real asset. At last, you are fluent in French and in English, and Italian should be a distinct advantage.
As a team player, you are willing to learn. Committed and open minded, you interact well with people and are dedicated to our internal clients to maintain effective relationships. You can effectively cope with change and comfortably handle risk and uncertainty. Respectively, you work in an organized, structure manner, and use rigorous logic and methods to solve difficult problems with effective solutions. Results oriented, you constantly search to exceed goals successfully. Your excellent negotiation skills allow you to perform in your daily activities. Finally, you are creative and you come up with many new and unique ideas.