Care Services Expert, King of Prussia

  • Company: Louis Vuitton North America
  • Country/Region: United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: LVM09497
  • Date of publication: 2019.10.03


The Louis Vuitton King of Prussia location is seeking a highly motivated Care Services Expert with a passion for creating memorable experiences for our worldly clientele. As a Care Services Expert Advisor, you will be an ambassador of the Brand, with a special and strong focus on Service; you will ensure that every Care Services Client is treated according to the Louis Vuitton Promise. Leading by example, you will discover your Clients and their every need, guide them in every aspect of Care Services and cultivate trusting relationships with them; making sure they feel cherished, understood and a special part of the Louis Vuitton family at every step of their experience. As the voice of Care Services for Clients in the store, you will champion all services offered by Louis Vuitton, and coach all teams to make the difference with every Client.


In order to be successful in this role you must be someone who has experience working in a luxury or client-centric retail environment or has a strong history involving customer service, dealing with a diverse and elevated clientele. Someone who is motivated to continuously improve personal performance, works well in a team setting, possesses elevated interpersonal skills and the curiosity to discover and delight our clients.
As an employee at Louis Vuitton, you can expect to be provided with industry leading training which offers you an in-depth insight into the luxury retail industry. In addition to this you will receive unparalleled career development opportunities, both locally & globally, in addition to learning from the very best talent within the industry.

Additional information

By joining Louis Vuitton, you will receive a generous benefits package*, including but not limited to medical coverage, retirement plan, employee referral bonus program, gym membership and employee discounts. In addition to working with the most talented and inspirational leaders within the luxury market you will also have an opportunity to attend industry renowned training and have access to unparalleled career opportunities both within Louis Vuitton and the LVMH Group.
As a Louis Vuitton employee you will have an opportunity to engage in our Corporate Social Responsibility efforts on both a local & global level with various communities and organizations and to also partake in initiatives to raise funds for our charity partner UNICEF.
*Please note that restrictions may apply to part-time employees


Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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