Christmas Support - Client Advisor Lisbon

  • Company: Louis Vuitton Spain
  • Country/Region: Portugal
  • Business group: Fashion & Leather Goods
  • Contract type: Temporary Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: LVM09411
  • Date of publication: 2019.09.22

Position

We are currently looking for part-time and full-time Client Advisors to provide support during Christmas (as from the 7th until the 31st of December) in our prestigious flagship located in Lisbon. 

                                                                                                                        

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

 

You will proactively reach out to your Clients in order to achieve individual and team goals.


Profile

DUTIES & RESPONSIBILITIES

  • Drive and achieve individual and team objectives and be accountable for sales results,
  • Welcome every Client and provide the best Client experience,
  • Advise Clients across the Brand and all product categories,
  • Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty,
  • Perform as a team-player, participate in all activities contributing to the overall objectives of the store,
  • Learn and master Brand and product knowledge,
  • Respect Louis Vuitton Brand standards in terms of grooming and behaviour,
  • Follow the company's policies and procedures.

EXPECTED ATTITUDES & SKILLS

  • Curiosity,
  • Empathy,
  • Agility,
  • Commercial mind-set,
  • Passion for the brand,
  • Professional attitude,
  • Responsibility & Ownership.

Additional information

REQUIREMENTS

  • Fluent Portuguese & English,
  • Fully availability afternoons and weekends; flexible shift,
  • A previous experience in retail, hospitality or luxury is highly appreciated.
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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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