Client Advisor - Cape Town

  • Company: Louis Vuitton South Africa
  • Location: South Africa
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: LVM05873
  • Date of publication: 2018.04.17

Position

Our beautiful Louis Vuitton store in the vibrant and busy V&A Waterfront based in Cape Town is looking for a Client Advisor (Part-Time or Full-Time) to continue our Brand's successful and strong heritage.

This is an opportunity for those who thrive in a fast paced environment, and who see themselves as more than a Sales Associate, or Sales Assistant, but as a true 'Advisor' - someone who has the curiosity to discover and dare their clients, has a passion for people, and values forming and developing meaningful relationships with fascinating people from all over the globe.

The ideal candidate should have professional experience with either high-street or luxury retail brands, or have a strong and rich history involving customer service, dealing with a diverse and elevated clientele. Preference will be given to those candidates who demonstrate the ability to deal with a fast paced, high volume environment, and a strong drive for results.


Profile

ESSENTIAL DUTIES & RESPONSIBILITIES

Drive and achieve individual and team objectives and be accountable for sales results

Welcome every Client and provide the best Client experience

Advise Clients across the Brand and all product categories

Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty

Perform as a team-player, participate in all activities contributing to the overall objectives of the store

Learn and master Brand and product knowledge

Respect Louis Vuitton Brand standards in terms of grooming and behavior

Follow the company's policies and procedures


Additional information

Candidates must be fully flexible to work any and all shift patterns from 8:30am to 9:30pm

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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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