Client Advisor - Client Service Center

  • Company: Louis Vuitton North America
  • Country / Region : United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: LVM10681
  • Date of publication: 2020.06.07

Position

Would you like to work in a world class Service Center environment, illustrating responsibility and accountability, while pursuing every opportunity to provide exceptional customer service to clients from all across the Americas?

Louis Vuitton is seeking Client Advisors for their Service Center in Irving, Texas who possess Luxury Clienteling experience, exude energetic personalities, have entrepreneurial mindsets, and are detail oriented. In this position you will be responsible for answering all incoming contacts from clients via multiple platforms on behalf of the retail stores all across the U.S., as this is the only contact center for Louis Vuitton N. Americas. This individual must ensure that they delight every client with a positive and engaging experience all while maximizing each sales opportunity by up-selling & cross-selling. As a Client Advisor you will focus on working toward goals set forth by the brand to achieve desired results.

Very Much like retail, except for your in a seat on not on your feet all day!


Profile

In striving to efficiently address our clients' every need, you will be provided two weeks of paid  training and given the adequate tools to provide expert advice and guidance to all client inquiries. Louis Vuitton Service Center makes every attempt to further enhance our clients' experience, while also gaining further respect and knowledge of the Louis Vuitton brand.

This role will suit individuals who are capable of thriving in a dynamic and flourishing work environment. Given the nature and geographical scope of the Service Center's clientele, we require that all employees are fully committed to working flexible hours, including some weekends, in order to meet the demands of the industry. The requirement for a secure internet connection is also required until further notice due to COVID19, possible work from home opportunity may arise.

 


Additional information

By joining Louis Vuitton, you will receive a generous benefits package*, including but not limited to medical coverage, retirement plan, employee referral bonus program, gym membership and employee discounts. In addition to working with the most talented and inspirational leaders within the luxury market you will also have an opportunity to attend industry renowned training and have access to unparalleled career opportunities both within Louis Vuitton and the LVMH Group.

Apply

Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

Discover the business group