Client Advisor Full Time - Gstaad

  • Company: Louis Vuitton Switzerland
  • Location: Switzerland
  • Business group: Fashion & Leather Goods
  • Contract type: Temporary Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: LVM07200
  • Date of publication: 2018.10.23

Position

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will proactively reach out to your Clients in order to achieve individual and team goals. This role is based in our resort store of Gstaad.

Duties & Responsibilities:

-Welcome every Client and provide the best Client experience

-Advise Clients across the brand and all product categories

-Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster the Brand loyalty

-Perform as a team-player, participate in all activities contributing to the overall objectives of the store

-Learn and master Brand and product knowledge

-Respect Louis Vuitton Brand standards in terms of grooming and behavior

-Follow the company's policies and procedures


Profile

Key requirements and competencies:

-Genuine passion for luxury and an interest in the retail and fashion industry

-Excellent team building and communication skills

-Strong organizational skills

-Curiosity, empathy, agility, commercial mindset

-Responsibility and ownership

-Integrity and trust

-Fluent German and English / another language would be a plus

-Educated to a degree level

-Previous work experience in Retail or any other client service role

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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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