Client Advisor, Full Time - Neiman Marcus Houston

  • Company: Louis Vuitton North America
  • Location: United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: LVM01889
  • Date of publication: 2018.03.19

Position

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.  
 
You will proactively reach out to your Clients in order to achieve individual and team goals.

ESSENTIAL DUTIES & RESPONSIBILITIES
Drive and achieve individual and team objectives and be accountable for sales results
Welcome every Client and provide the best Client experience
Advise Clients across the Brand and all product categories
Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
Perform as a team-player, participate in all activities contributing to the overall objectives of the store  
Learn and master Brand and product knowledge
Respect Louis Vuitton Brand standards in terms of grooming and behavior
Follow the company's policies and procedures


Profile

EXPECTED ATTITUDES & SKILLS
Curiosity
Empathy
Agility
Commercial Mindset
Passion for the Brand
Professional Attitude
Responsibility & Ownership
Interpersonal skills

Minimum 3-5 years specialty retail experience >  Professional presentation, excellent interpersonal skills; able to communicate effectively both verbally and in writing >  Self-starter >  Dependable, punctual, flexible >  Excellent problem solving skills >  Computer literacy a must >  Be fashion-forward, and have a passion for the fashion/luxury-goods industry >  Be a team player; pro-active attitude >  Ability to adapt to changing needs of the Company as necessary

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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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