CLIENT ADVISOR - ISTANBUL NEW AIRPORT "YENI HAVALIMANI"

  • Company: Louis Vuitton Turkey
  • Location: Turkey
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Beginner
  • Reference No.: LVM06695
  • Date of publication: 2018.08.27

Position

For the opening of the LOUIS VUITTON STORE in the NEW AIRPORT of ISTANBUL, we are looking for CLIENT ADVISORS.

Since 1854, Louis Vuitton has brought unique designs to the world, combining innovation with style, always aiming for the finest quality. Today, the Maison remains faithful to the spirit of its founder, Louis Vuitton, who invented a genuine "Art of travel" through luggage, bags and accessories which were as creative as they were elegant and practical.

The new store in the heart of the new airport remains particularly true to the spirit of Louis Vuitton, servicing those with a love for travel and drawing clients from all over the globe.

 

As a Client Advisor at Louis Vuitton, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. This is an opportunity for those who see themselves as more than a Sales Associate, or Sales Assistant, but truly as a 'Client Advisor' - someone who has the curiosity to discover and dare their clients, has a passion for people, and values forming meaningful relationships with fascinating people from all over the globe.

As an employee at Louis Vuitton, you can expect to be provided with industry leading training which offers you an in-depth insight into the luxury retail industry. In addition to this you will receive a generous benefits package, unparalleled career development opportunities, in addition to learning from the very best talent within the industry.



"Make your career a beautiful journey" with Louis Vuitton.

ESSENTIAL DUTIES & RESPONSIBILITIES

Drive and achieve individual and team objectives and be accountable for sales results,
Welcome every Client and provide the best Client experience,
Advise Clients across the Brand and all product categories,
Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty,
Perform as a team-player, participate in all activities contributing to the overall objectives of the store,
Learn and master Brand and product knowledge,
Respect Louis Vuitton Brand standards in terms of grooming and behavior,
Follow the company's policies and procedures.


Profile

EXPECTED ATTITUDES & SKILLS

Curiosity,

Empathy,

Agility (retail is a fast-paced environment, we need people who manage well unforeseen situations with our client's),

Commercial Mindset,

Passion for the brand,

Professional Attitude,

Responsibility & Ownership.

 

REQUIRED EXPERIENCE

Proficient Turkish and English, any other language is a plus.

A previous background in retail or hospitality and luxury is not mandatory, but will be positively considered.

Professional Superior studies in the area of sales & marketing and/or tourism is valued but not a requirement.


Additional information

-Successful candidates will be required to work at the Airport store operating hours (including night shift eg. 0h - 5h during a whole week, once a month).

-Employees also work 5 days a week, 6 hours per day.

-Candidates are advised to research transportation options for the Airport for any potential shift patterns before applying.

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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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