Position
As a Client Advisor in one of our stores, your role is to convey the Brand's values, history, ambitions, commitment to quality and creativity. Your mission is to ensure that clients receive a unique and personalised experience through your passion for our products, knowledge of our collections, your hospitality, sense of service and listening skills.
Duties & Responsibilities
- Drive and achieve individual and team objectives and be accountable for sales results
- Welcome every Client and provide the best Client experience through the delivery of premium customer service, product knowledge and expertise
- Strive to discover our clients and their every need, to guide them across the Brand
- Engage with clients to develop long term relationships and confidence in Louis Vuitton products and services
- Proactively reach out to your Clients in order to achieve individual and team goals
- Perform as a team player and participate in all activities contributing to the overall objectives of the store
- Learn and master Brand and product knowledge
Profile
Key Requirements
- Excellent communication skills with pleasant disposition
- Strong enthusiasm to learn, with a passion for Louis Vuitton products and services and fashion
- Adaptable and a fast learner with client centric mentality
- Possess a professional attitude with a mindset of curiosity and empathy
- Experience in luxury retail is a plus
