Whaler's Village is a premier oceanfront retail center that offers a truly unique shopping experience. It's assortment of brands, specialty retailers and dining amenities make this the preferred luxury shopping and dining destination on the island.
The Louis Vuitton store at Whaler's Village is seeking highly motivated, curious Part-Time Client Advisors who are island locals with an undeniable fervor for creating memorable experiences for our worldly clientele.
As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will proactively reach out to your Clients in order to achieve individual and team goals.
This is an opportunity for those who thrive in a fast-paced environment, see themselves as more than a Sales Associate but as a true personal ‘advisor'- someone who is seeking to grow their career in luxury retail environment, has a strategic sales mindset, willingness to learn and a passion for forming meaningful relationships with a global clientele. As we value forward thinking individuals, we welcome someone who is eager to contribute their creativity and skill set to continue to the success and strong heritage of the brand.
In order to be successful in this role you must be someone who has experience working in a luxury or high end retail environment or has a strong history involving customer service, dealing with a diverse and elevated clientele. Someone who is motivated to continuously improve personal performance, works well in a team setting, possesses elevated interpersonal skills and the curiosity to discover and delight our clients.
ESSENTIAL DUTIES & RESPONSIBILITIES
> Drive and achieve individual and team objectives and be accountable for sales results
> Welcome every Client and provide the best Client experience
> Advise Clients across the Brand and all product categories
> Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
> Perform as a team-player, participate in all activities contributing to the overall objectives of the store
> Learn and master Brand and product knowledge
> Respect Louis Vuitton Brand standards in terms of grooming and behavior
Follow the company's policies and procedures
EXPECTED ATTITUDES & SKILLS
> Commercial Mindset
> Passion for the Brand
> Professional Attitude
> Interpersonal Skills
> Responsibility & Ownership
PRINCIPAL SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES REQUIRED
Minimum 1-3 years specialty retail experience within the Hawaii Market
> Professional presentation, excellent interpersonal skills; able to communicate effectively both verbally and in writing
> Dependable, punctual, flexible
> Excellent problem solving skills
> Computer literacy a must
> Be fashion-forward, and have a passion for the fashion/luxury-goods industry
> Be a team player; pro-active attitude
> Ability to adapt to changing needs of the Company as necessary