Client Advisor & Sales Support (f/m) - Cologne

  • Company: Bulgari Deutschland GmbH
  • Location: Germany
  • Business group: Watches & Jewelry
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: BULG02697
  • Date of publication: 2018.09.23


We are searching for our store in Cologne a

Client Advisor & Sales Support (f/m)


Your accountabilities:

  • Manage autonomously sales related to all categories of products sold in the store
  • Manage the relation with the customer during the whole process from customer welcome at store to payment
  • Input customer and sales data into the proper software system
  • Perform packaging on request for items sold
  • Create, develop and manage a solid network of high level and loyal clientele
  • Organize visual merchandising material, prepare shelves/windows according to Bulgari guidelines
  • Take in charge items to repair brought back by customers and fill in the proper repair slip performing a brief interview on the item damage


Your qualifications:

  • Commercial or sales background
  • At least 3 years experience in a similar position in watches/ jewelry/luxury sales
  • Fluent in German and English; any other language an advantage (Chinese, Russian, Arabian)
  • Expertise in sales and negotiation techniques
  • Excellent organization and administrative skills
  • Good computer skills (MS Office)
  • Customer orientation, Flexibility and Ownership
  • Initiative, Communication and Business awareness
  • Networking and Good team player
  • Ability to negotiate at high level
  • Pleasant personality with excellent interpersonal skills

Additional information

We offer:

  • Interesting tasks within an exciting international luxury brand
  • Excellent working atmosphere
  • Training and development opportunities within LVMH
  • Onboarding Training
  • Employee discounts
  • Performance-related remuneration systems
  • Occupational pension
  • Restaurant vouchers

We are looking forward to receiving your application including CV, cover letter, references, your earliest possible starting date and your salary expectations.


Watches & Jewelry

The most recently established of the Group's activities, the Watches & Jewelry sector brings together leading Houses with complementary positions.

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