Client Advisor Vienna

  • Company: Louis Vuitton Austria
  • Location: Austria
  • Business group: Fashion & Leather Goods
  • Contract type: Temporary Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: LVM05818
  • Date of publication: 2018.04.05

Position

For our store in Vienna, we are currently looking for a full-time CLIENT ADVISOR (M/F).

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to

the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will proactively reach out to your Clients in order to achieve individual and team goals.

 

DUTIES & RESPONSIBILITIES

Drive and achieve individual and team objectives and be accountable for sales results

Welcome every Client and provide the best Client experience

Advise Clients across the Brand and all product categories

Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty

Perform as a team-player, participate in all activities contributing to the overall objectives of the store

Learn and master Brand and product knowledge

Respect Louis Vuitton Brand standards in terms of grooming and behavior

Follow the company's policies and procedures


Profile

Strong customer empathy and customer service skills

  • Ability to develop & maintain relationships
  • Hardworking, self-motivated and driven to meet targets
  • Ability to work effectively in a team
  • Fluent German and good level of English are required, working knowledge of another language will be considered as a true asset
Apply

Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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