Client Data Manager

  • Company: Louis Vuitton North America
  • Country / Region : United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Digital
  • Experience required: Minimum 5 years
  • Reference No.: LVM11132
  • Date of publication: 2020.09.17

Position

Louis Vuitton is seeking a Client Data Manager who will lead the strategic insights of the department to drive actionable programs, value and profitability for the zone. This role will be primarily responsible for the client engagement across the lifecycle, extract insights for multi-channel marketing campaigns including for personalized client communication. As an "internal consultant" The Client Data Manager will facilitate cross functional understanding (across Stores, Client Development, Retail Development, Marketing, Merchandising, Digital, Finance, and Retail Leadership) of our clients and their behavior through insights and reporting that support global business priorities. Through insights from the client development database, this role will analyze trends, understand purchasing patterns, and present to store teams and executives on performance. The role will lead on piloting pivotal new ideas and methods through engaging clients and will leverage those insights in development of actionable programs that drive value at all levels.


Profile

We are eager to speak to professionals who possess a Bachelor's Degree in conjunction with a minimum of five years' experience specifically data analysis or consumer insights.  The ideal candidate will have fluency in Cognos and PowerBI and an expert in Excel (regression, statistical analysis, macros.) This person must have experience in using relational database table and data structures. We are also seeking someone with the proven ability to deliver results through the management of other individuals and who has exceptional communication skills with the ability to communicate effectively both verbally and in written word.  They will be able to successfully work independently and in a team environment, be an enthusiastic team player who ideally has previous experience in the fashion or luxury industry


Additional information

By joining Louis Vuitton, you will receive a generous benefits package*, including but not limited to medical coverage, retirement plan, employee referral bonus program, gym membership and employee discounts. In addition to working with the most talented and inspirational leaders within the luxury market you will also have an opportunity to attend industry renowned training and have access to unparalleled career opportunities both within Louis Vuitton and the LVMH Group.

As a Louis Vuitton employee you will have an opportunity to engage in our Corporate Social Responsibility efforts on both a local & global level with various communities and organizations and to also partake in initiatives to raise funds for our charity partner UNICEF.

*Please note that restrictions may apply to part-time employees

Louis Vuitton is proud to be an equal opportunity employer. We celebrate and welcome diversity and are committed to creating an inclusive environment.

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