Client Development Manager

  • Company: Christian Dior Inc.
  • Location: United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Communication & Media
  • Experience required: Minimum 5 years
  • Reference No.: CDC01694
  • Date of publication: 2018.07.08

Position

Tasks and Responsibilities >  Concept and execute all client experiences and programs across all Dior categories, including: Women's Prêt-à-Porter, Wholesale, Homme, Watches & High Jewelry, and Couture >  Liaise with Paris headquarters to effectively communicate strategies to local teams >  Partner with internal CRM, events, and merchandising departments daily to implement a client treatment program to insightfully grow clients o Enthusiastically pilot and oversee client development actions o Oversee and manage all logistics of stylist partnerships and additional brand building partnerships >  Management of strategy and processes surrounding Paris/image client experiences o Responsible for creating and precisely executing custom, unforgettable, and elevated experiences both stateside and in Paris >  Curate local client experiences to align with Dior's rich heritage and brand codes o Closely partner with Dior Beauty, LVMH sister brands, and magazines to develop rich experience opportunities o Collaborate with wholesale partners on client treatment programs >  Concept and executive unique gifting programs to increase engagement >  Manage client experience budgets o Effectively track ROI through internal reporting systems o Analyze data to actively increase turnover and gain market share o Manage boutique goals and past benchmarks to increase profitability and success

Profile

>  Minimum 5 years' experience in retail events and/or client development >  Ability to travel to Paris 4+ times a year >  Strong presentation, organization & communication skills >  Ability to prioritize and multi-task in a highly complex work environment >  Ability to take initiative and work independently >  Ability to maintain confidentiality and to exercise discretion and professionalism with sensitive information >  Ability to deliver information in a clear, concise manner >  Time sensitive, accurate and highly dependable >  Strong attention to detail and luxury standards
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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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