Client Development Manager

  • Company: Louis Vuitton North America
  • Location: United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Research & Innovation
  • Experience required: Minimum 5 years
  • Reference No.: LVM08345
  • Date of publication: 2019.04.08

Position

Louis Vuitton has a unique opportunity for a Client Development Manager that will lead the strategic insights of the department to drive actionable programs, value and profitability for the zone. You will be primarily responsible for the client engagement across the lifecycle, extract insights for multi-channel marketing campaigns including for personalized client communication. Using your ability to influence change, you will facilitate cross functional understanding (across Stores, Client Development, Retail Development, Marketing, Merchandising, Digital, Finance, and Retail Leadership) of our clients and your behavior through insights and reporting that support global business priorities. Through these insights you will analyze trends, understand purchasing patterns, and present to store teams and executives on performance. As the Client Development Manager, you will lead on piloting pivotal new ideas and methods through engaging clients and will leverage those insights in development of actionable programs that drive value at all levels.

With an innovative approach to business development, actionable targeting and client lifecycle, you will develop programs that grow the business through recruitment of clients, their engagement, and retention. You will lead integrated client engagement strategy for all clients regardless of channel and status in lifecycle supported by regular demographic and behavioral insights. In addition, you will guide and periodically overhaul methods of targeting, creating a productive state of change translating into more efficient engagement actions. The Client Development Manager will also deliver commanding presentations regularly to corporate stakeholders and leaders on state of the client respective to audience function.


Profile

We are eager to speak to professionals who possess a Bachelor's Degree or advanced degree in Business, Computer Science, Information Technology, Integrated Marketing or Statistics, MBA a plus. These professionals must also have a minimum of five years' experience specifically with data analysis or consumer insights.   The ideal candidate has the proven ability to deliver results through the management of other individuals and has exceptional communication skills, both verbally and in written word.  You will be able to successfully work independently and in a team environment, be an enthusiastic team player who ideally has previous experience in the fashion or luxury industry.  In addition, advanced Excel skills and strong PowerPoint presentation abilities are a requirement in addition to experience in using relational database tables and data structures.


Additional information

By joining Louis Vuitton, you will receive a generous benefits package*, including but not limited to medical coverage, retirement plan, employee referral bonus program, gym membership and employee discounts. In addition to working with the most talented and inspirational leaders within the luxury market you will also have an opportunity to attend industry renowned training and have access to unparalleled career opportunities both within Louis Vuitton and the LVMH Group.

As a Louis Vuitton employee you will have an opportunity to engage in our Corporate Social Responsibility efforts on both a local & global level with various communities and organizations and to also partake in initiatives to raise funds for our charity partner UNICEF.

*Please note that restrictions may apply to part-time employees

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Fashion & Leather Goods

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