Client Experience Advisor, Oakbrook Center

  • Company: Louis Vuitton North America
  • Location: United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Beginner
  • Reference No.: LVM07137
  • Date of publication: 2018.10.17

Position

Louis Vuitton Oakbrook Center is seeking a passionate and enthusiastic Client Experience Advisor.  As a Client Experience Advisor, you will manage the stores call volume timely and efficiently. This vital role will focus on ensuring our customers have a world class experience each and every time they contact our store.


Profile

As part of this fast paced and multifaceted role you will optimize the client service performance, ensuring you deliver a luxury and customer centric experience by developing relationships with all clients in answering inquiries knowledgeably Given the high-profile nature of the role excellent written and verbal communication skills are essential along with innovative and creative problem solving skills. This role will not only provide immediate assistance to clients, but to support our business externally, while building stronger clientele.


Additional information

By joining Louis Vuitton, you will receive a generous benefits package*, including but not limited to medical coverage, retirement plan, employee referral bonus program, gym membership and employee discounts. In addition to working with the most talented and inspirational leaders within the luxury market you will also have an opportunity to attend industry renowned training and have access to unparalleled career opportunities both within Louis Vuitton and the LVMH Group.

As a Louis Vuitton employee you will have an opportunity to engage in our Corporate Social Responsibility efforts on both a local & global level with various communities and organizations and to also partake in initiatives to raise funds for our charity partner UNICEF.

*please note that restrictions may apply to part-timer employees

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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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