Client Relations Manager, Mid Atlantic Metro

  • Company: Louis Vuitton North America
  • Country / Region : United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 5 years
  • Reference No.: LVM11691
  • Date of publication: 2021.04.24


The Louis Vuitton Midwest & Mid Atlantic team is seeking a Client Relations Manager to lead the High End focus of client relations activities across our stores. The Client Relations Manager will have a thorough understanding of luxury clientele purchasing behaviors and a proven track record of impacting business, driving client relations strategies and objectives for the Mid Atlantic metro.



The Client Relations Manager will co-create the regions high-end strategy for each category, tailoring the approach by store. Primary functions include proposing results-oriented actions to achieve high-end objectives, playing a key role in in-store high-end animations and being a team player in delivering overall business objectives.

This role will partner with the Stores, Client Relations/Development teams, and Top Sellers to create innovative and impactful action plans to grow and develop our existing Client. As a skilled communicator with a natural ability to build relationships, this role will strive to deliver all client interactions in line with our Louis Vuitton promise thus further driving loyalty to the brand and our positioning within the luxury market space.

To be successful in this role you must possess extensive people management skills gained within a high profile luxury retail brand, world class customer service skills and the desire to continuously strive to meet business objectives and exceed our client's expectations. We are eager to speak to those that are fluent in best practices within Client Relations with direct clienteling and elevated selling environment experience. 

Additional information

By joining Louis Vuitton, you will receive a generous benefits package*, including but not limited to medical coverage, retirement plan, employee referral bonus program, gym membership and employee discounts. In addition to working with the most talented and inspirational leaders within the luxury market you will also have an opportunity to attend industry renowned training and have access to unparalleled career opportunities both within Louis Vuitton and the LVMH Group.

As a Louis Vuitton employee you will have an opportunity to engage in our Corporate Social Responsibility efforts on both a local & global level with various communities and organizations and to also partake in initiatives to raise funds for our charity partner UNICEF.

Louis Vuitton is proud to be an equal opportunity employer. We celebrate and welcome diversity and are committed to creating an inclusive environment.


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