Client Relations Specialist

  • Company: Louis Vuitton North America
  • Country / Region : United States
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Communication & Media
  • Experience required: Minimum 5 years
  • Reference No.: LVM12674
  • Date of publication: 2021.04.28


Louis Vuitton is seeking a Client Relations Specialist based in New York City to support overall VIP Client Experience strategy, in-line with Louis Vuitton Americas business objectives and to support all VIP client events across the zone. As a key liaison between the Central Paris team, Merchandising, and Regional teams, this role will execute the VIC Strategy, update, and manage VIC database and provide insights through analysis and share with regional teams on a regular basis.  Additionally, the Client Relations Specialist will create and maintain LVA VIC Facebook and will manage the overview of the top tier clients to monitor their growth and evaluate the success of various events & initiatives.

In partnership with the Director of Client Experience, this role will create new, creative, client engagement concepts and oversee client attendance at various exceptional experiences such as high watches & jewelry events, fashion shows, and Savior Faire events. The Client Relations Specialist will also manage high end client experience by validating clients for shows, events, and VIP gifting initiatives while also providing on-site support for exceptional events. Further, this role will create timely recaps and share qualitative information about client background and experiences.


We are eager to speak to professionals with a bachelor's degree and a minimum of five years of relevant experience within a luxury environment in communications, events, or marketing.  Ideally, you will have prior experience in High Jewelry and Watch Making. You will have strong communication and organizational skills, a strong ability to build relationships at all levels, and an acute eye for details.  In addition, you will have strong computer skills with proficiency in Microsoft PowerPoint and Excel. Fluency in French, Spanish or Portuguese is a plus.

Additional information

By joining Louis Vuitton, you will receive a generous benefits package*, including but not limited to medical coverage, retirement plan, employee referral bonus program, gym membership and employee discounts. In addition to working with the most talented and inspirational leaders within the luxury market you will also have an opportunity to attend industry renowned training and have access to unparalleled career opportunities both within Louis Vuitton and the LVMH Group.


As a Louis Vuitton employee you will have an opportunity to engage in our Corporate Social Responsibility efforts on both a local & global level with various communities and organizations and to also partake in initiatives to raise funds for our charity partner UNICEF.


*Please note that restrictions may apply to part-time employees


Louis Vuitton is proud to be an equal opportunity employer. We celebrate and welcome diversity and are committed to creating an inclusive environment.



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