Clienteling & Events Internship

  • Company: Louis Vuitton Switzerland
  • Location: Switzerland
  • Business group: Fashion & Leather Goods
  • Contract type: Internship
  • Function: Communication & Media
  • Experience required: Beginner
  • Reference No.: LVM05244
  • Date of publication: 2017.12.29

Position

For more than 150 years, men and women at Louis Vuitton have shared the same spirit of excellence and passion, reaffirming their expertise every day, the world over. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential. Explore, develop, innovate, create... Every journey is unique. Today, Louis Vuitton invites you to discover your own.

Based in our Geneva office, and part of our Central Europe team (Switzerland, Austria, Hungary, Romania and Czech Republic) you will be joining our Clienteling and Events department on the following missions:

E-mailings & Brochures
· Managing the entire e-mailing process
· Supporting in the brochures procedure (orders/client lists/returns)

Events
· Coordinating, supporting and participating in-store and external events
· Generating client lists and collecting feedbacks
· Completing purchase orders (SAP) and validating invoices
· Collaborating with suppliers and partners

Lists & Database
· Taking responsibility for the client database accuracy
· Generating thank you cards / birthday cards and other store lists regarding clienteling
· Managing the best new client program

Communication & Admin
· Collecting and sharing Best Practices
· Creating and developing clienteling tools
· Preparing Store Client Coordinator Meeting
· Weekly and monthly reporting, quantitative & qualitative client performance analysis
· Supporting the annual business review & plan
· Administrative tasks (bookings/travels/others)


Profile

Required skills & Competencies

· First experience of 6 months in Events Management and/or CRM
· Good operational and analytical skills (Excel and Powerpoint)
· Results oriented
· Proactive with good team spirit
· Flexible
· Fluent in French, English and German

Start date : 26th of March 2018
Duration : 6 months to 1 year

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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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