Commercial Executive - Travel Retail Asia Pacific

  • Company: LVMH Fragrance Brands Hong Kong
  • Country/Region: Hong Kong
  • Business group: Perfumes & Cosmetics
  • Contract type: Permanent Job
  • Function: Sales
  • Experience required: Minimum 2 years
  • Reference No.: LVMHFB00975
  • Date of publication: 2019.12.23

Position

MAIN JOB OBJECTIVES

  • Assist Area Manager in the day to day administrative follow-up of the area.
  • Optimize the reliability of information given by the sales department to the customers and provide a high quality service.
  • Be an efficient interface between the TR department and the other internal departments.

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

  • Registration and follow up of orders (products, POSM, GWP, Samples...): order processing, transmission to the sales administration department and follow up. Communicate the due dates to the clients.
  • Track clients' requests and make sure that a qualitative answer is given to each one of them.
  • Communicate each new information to the clients: price listing, products delivery dates, brief on each new products or offers.
  • Manage credit notes and payments.
  • Follow-up closely any expenses through our expense follow up process: invoices processing, commitments and budgets.
  • Marketing Plan (new launches, promotion) follow-up and coordinates with contractors on brand guidelines.
  • Forecast and left-over follow-up.
  • Assist Area Manager on the follow up with Airlines (listing preparation, returns, advertising...).
  • Support Retail Manager in the stock level analysis of best sellers.
  • Be the key contact with Retail Managers of the area (information, requests, visuals & materials).
  • Participate to the day to day administrative tasks of the department: mails, phone calls, courier.
  • Assist Area Manager in consolidating sell out reports.

Profile

Key Skills and Competencies

  • Excellent organisational skills
  • Very strong IT and database skills (Excel, MS Access, Word, PowerPoint)
  • Strong numerical and analysis skills
  • Good communicator
  • Diligent with good attention to detail

Profile

  • Graduate business/marketing student and strong administration skills
  • Minimum 3 years experience
  • English and Mandarin Compulsory

Additional information

Internal:

Area Managers, Marketing Managers, Training, Field Supervisors,

Sales Coordinators, MOP TR, Marketing, Sales and Logistics in France     

External:

Suppliers, TR Operators

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Perfumes & Cosmetics

A major player in the perfumes, make-up and skincare markets, the Perfumes & Cosmetics division groups together major historic Houses as well as young brands with strong potential.

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