Corporate & Clos19 Executive

  • Company: Moët Hennessy UK
  • Country / Region : United Kingdom
  • Business group: Wines & Spirits
  • Contract type: Permanent Job
  • Function: Sales
  • Experience required: Beginner
  • Reference No.: MHE01199
  • Date of publication: 2021.03.12

Position

MISSION STATEMENT

Support the Corporate and Clos19 Team across sales, marketing and administration:

  • Prompt handling of commercial and administrative queries from clients & Corporate/ Clos19 team members
  • Event and marketing support for both internal, external and activations
  • Managing the Corporate Clos19 portal & client database
  • Team Aspire champion
  • Sales account management, generations and prospecting

 

MAIN RESPONSIBILITIES

Event & Marketing Management

  • Coordinate brand presence and communication at Corporate client partner events & maintain activation, incentives and education calendar
  • Transfer targeted corporate clients to the user journey of Clos19 portal  
  • Liaise with other departments to order and deliver stock and point of sale material agreed on time whilst maintaining Corporate allocation inventory & anticipating needs
  • Assist if needed in the run of these events (may include out of hours and weekends on occasion).
  • Own the corporate services marketing strategy to external clients

 

Executive Administrative Support

  • Assist existing and new clients throughout their purchasing experience with Moët Hennessy (e.g. explaining ordering procedures, giving support for new account opening, accompanying payments, coordinating orders with customer service and placing after sale calls maintaining customer confidence
  • Account creation and credit terms support & follow up
  • Weekly/monthly corporate team reporting, volumes, held orders, events overview, meetings & adhoc instructions
  • Support with client contracts, team travel & team meetings

 

Sales Management

  • Prospect for new business opportunities utilising all available tools effectively (e.g. brochures, calling, referrals, digital/online) & record all successful business
  • Manage all direct account orders not received by the sales team
  • Support Corporate Account Managers with leading commercial customers
  • Own and manage specific customers and deliver KPI results
  • Corporate sales CRM creation and delivery

 

Ad'hoc support

  • Assist with any department tasks and opportunities which may arise on an ad hoc basis.
  • Support Corporate Sales Manager with the department A&P / FTT budget tracker 
  • Management of all personalized products ensuring quality check and delivery execution

Profile

Personal & interpersonal skills:

  • Excellent communication both written and verbal.
  • Strong organisational skills, able to handle multiple tasks
  • Resilient and persistent
  • Displays passion when representing the brands
  • Ability to assert oneself to manage various stakeholders and handle time pressure
  • An interest and knowledge of Wines and Spirits would be beneficial

 

Professional experience & know how:

  • At least 1 year of office experience (including data entry, answering telephone enquiries, basic knowledge of administrative processing and reporting)
  • Proficient use of Microsoft Office software, including Word, Excel and Powerpoint 
  • Some operational experience of managing events or other activities would be advantageous
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