CRM Assistant

  • Company: Fendi China
  • Location: China
  • Business group: Fashion & Leather Goods
  • Contract type: Temporary Job
  • Function: Marketing
  • Experience required: Minimum 2 years
  • Reference No.: FEND00741
  • Date of publication: 2018.06.24

Position

Main Responsibilities:

- CRM data analysis and reporting, weekly and monthly
- CRM monthly campaign management and monitoring
- CRM tools management; catalogues, annual gifts; cards, books etc.
- Support local CRM/marketing campaign/events and to track clienteling actions in store
- Working with agency on CRM wechat projects
- Working with store managers and CRM representatives on CRM related actions and projects-

Structure:

- Report to CRM Manager

- Sign contract with FESCO


Profile

Experience:
- 1~2 years working experiences in CRM from relevant industry, i.e. luxury, cosmetics, hotel or FMCG in China Mainland

Skills:
- Fluent in Mandarin & English
- Heavy user on office excel, PPT
- Strong analytical skills in numbers
- Multi-task management skills
- Communication skills and team player

Personality:
- Customer-service orientation
- Can do attitude and attention to details
- Optimistic, hard-working for long hours

Apply

Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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