CRM Trainee, Training

  • Company: Christian Dior Inc.
  • Country/Region: United States
  • Business group: Fashion & Leather Goods
  • Contract type: Temporary Job
  • Function: Retail
  • Experience required: Minimum 2 years
  • Reference No.: CDC03167
  • Date of publication: 2019.11.25

Position

JOB PURPOSE:

The Dior Corporate Trainee participates in a program designed to identify and develop future talent for the organization across functional areas. By working closely with their assigned Department, the Trainee supports the organization's short and long-term objectives through day to day administrative and long-term project work. Trainees across departments will collaborate to develop initiatives to improve business results, and present plans to Executive Leadership Team.


Profile

TASKS AND RESPONSIBILITIES

  • A key support in CRM department with training projects and various administrative tasks
  • Assist with boutique training materials in clienteling practices
  • Schedule and participate in regular remote trainings with boutiques
  • Create presentation materials for store use
  • Manage internal CRM software to teach and troubleshoot for boutiques
  • Assist with database troubleshooting (assist with clean-up projects, update with correct information, etc.)
  • Update and maintain boutique communications directory
  • Assist store level CRM efforts including lists, ad-hoc reports, client information capture programs and reports
  • Conduct research projects as needed, competitor analysis, etc.
  • Perform general clerical and administrative duties
  • Any other tasks assigned from time to time

 

REQUIREMENTS

  • Must be available M-F, 9-6pm
  • Strong communications skills both verbal and written
  • Strong visual design skills
  • Background in luxury retail is preferred
  • Proactive follow-through practices
  • Strong time management skills and prioritization with the ability to work under specific timelines and fast-paced environments
  • Must possess strong organizational skills and attention to accuracy
  • Proficient analytical capabilities and computer skills, must be able to learn new applications quickly
  • Strong knowledge of all Microsoft Office programs (Excel, PowerPoint)
  • Strong knowledge of Adobe Creative Cloud programs (Photoshop, InDesign, Lightroom)
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Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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