Customer Service Executive (contract)

  • Company: SSC P&C Singapore
  • Location: Singapore
  • Business group: Perfumes & Cosmetics
  • Contract type: Temporary Job
  • Function: Supply Chain
  • Experience required: Minimum 2 years
  • Reference No.: SSCPC00507
  • Date of publication: 2019.03.04

Position

Responsibilities

  • Process and manage orders from Asian subsidiaries using SAP
  • Be the customer's focal point of contact for orders, shipments, product delivery schedules and lead-time, stock availability, pricing and returns
  • Liaise with Supply Planning team and local Production team on product availability and order fulfilment
  • Deliver products in time for counter launches, keeping in mind planning and shipping schedules
  • Liaise with 3PL to ensure timely picking/ packing/ labelling and delivery of orders
  • Issue invoices sand necessary shipping documents for shipments
  • Maintain parameters and MRP status in SAP
  • Contributes and achieves department's vision and KPIs
  • Backup for team mates

Profile

Requirements

  • Degree/ Diploma/ Certificate in Supply Chain, Logistics or equivalent
  • 2 to 5 years relevant experience in customer service and supply chain management
  • A team player who is able to work independently
  • Good communication and interpersonal skills
  • Willing to learn with positive working attitude
  • SAP experience
  • Proficient in MS Office (Word, Excel, Access)
  • Supply planning experience a plus
  • Able to work at Pioneer office
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Perfumes & Cosmetics

A major player in the perfumes, make-up and skincare markets, the Perfumes & Cosmetics division groups together major historic Houses as well as young brands with strong potential.

Discover the business group