Position
JOB PURPOSE
The Department Assistant is responsible for assisting with the day-to-day job functions to successfully run the department. The Assistant must maintain the highest level of customer service throughout the department in line with Christian Dior expectations.
Profile
TASKS AND RESPONSIBILITIES
- Prepare and track Fedex delivery statuses for loans and transfers.
- Run CRM type reports.
- Create reports to capture product customers.
- Prepare marketing tools for sales associates for client outreach.
- Conduct market analysis.
- Partner with boutique management and CRM manager for client outreach.
- Facilitation of gifts and letters to clients-birthdays, anniversaries, etc.
- Establish and maintain comprehensive records, reports of clients.
- Serve as a partner in facilitating communication between Management and sales associates.
- Manage all incoming requests.
- Create reports to capture category customers.
- Analyze business reports and identify areas of opportunities to maximize sales.
- Assist in organizing and scheduling Trunk Show in partnership with Merchandising
- Oversee loans, transfers and cycle counts weekly while maintaining organization of stockrooms.
- Maintain image of salon.
SKILLS AND COMPETENCIES
- Ability to work independently and with little supervision at times.
- Excellent Organizational Skills.
- Ability to learn quickly when facing new problems.
- Ability to think outside the box when analyzing the business.
- Ability to multitask.
REQUIREMENTS
- Strong Excel skills.
- Strong analytical skills.
- Strong interpersonal, communication, organization and follow-through skills.
- Capacity to multitask and adapt to a very fast pace environment.
