Department Manager Boutique

  • Company: Celine Europe
  • Location: United Kingdom
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 5 years
  • Reference No.: CELI01597
  • Date of publication: 2019.07.17

Position

As Department Manager, you will be an Ambassador of the brand, being the number 1 referent on the product category.

A business developer responsible for the sales of your category, who will leadby example, spending most of the time on the shopfloor developing the business and clients portfolio.

Department manager is a talent manager and a skills developer, coaching and developing each member of the team. Also it is a brand promoter and a clients ambassador, always ensuring to the clients the utmost experience in store

It will work closely with the operations team to ensure all processes in store are matching the commercial ambition (stock, roastering, processes compliance etc.)


Profile

PROFILE & EXPERIENCE:

  • High product and fashion sensitivity
  • Commercial awareness and business sense
  • Strong selling skills
  • Ability to manage and develop teams (coaching)
  • Clients-centric: ability to understand and go beyond the clients needs to offer them the utmost client experience
  • Organizational skills, sense of priorities and agility
  • Good interpersonal skills, ownership, empathy and curiosity

Additional information

Business Developer:

 

Be responsible for the sales & profitability of your category

  • Lead by example, constantly developing sales of your category
  • Daily assign qualitative and quantitative targets to your team
  • Regularly analyze your category's performances and implement the right action plans when needed

A talent manager & Skills Developer:

 

People management

  • Lead and manage the department staff
  • Create and maintain a positive and motivating work environment
  • Develop a strong team spirit

A brand promoter and clients ambassador:

Ensure an excellent and continuous customer experience

  • Lead by example: spend at least 95% of your time on the shop floor
  • Guarantee that every client receives the utmost experience in store from the moment he/she enters to the moment he/she leaves
  • Help the staff succeeding in engaging and connecting with their clients to increase their loyalty
  • Handle delicate customer situations
Apply

Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

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