Department Manager - Moscow

  • Company: Fendi Russia
  • Location: Russia
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 5 years
  • Reference No.: FEND01061
  • Date of publication: 2019.03.26

Position

For different Moscow FENDI Stores, we are looking for a Department Manager to work close to the Store Director in supporting the Store organization and run properly its own department activities, meeting KPIs and striving to achieve the assigned goals. He/she is responsible for merchandising, stock availability, sales, profitability, customer journey, team and general day-by-day management.

Main Responsibilities

Category Sales Management and Business Development 

  • Lead and develop the business of the Department
  • Monitor and achieve category department performance with relevant KPIs
  • Cooperate with Merchandising by giving feedback and making requests in terms of product availability
  • Analyse the category business, propose and implement action plans to improve results
  • Be sensitive to competitors' trading activities and give feedback to Store Manager

Client Management  

  • Leverage all CRM tools to achieve Department and Store business goals
  • Demonstrate as a sales leadership by delivering excellent customer service and implementing clienteling activities
  • Improve Mystery Shopper Results with action plans

Team Management and Development

  • Regurarly discuss individual performance and coach team members
  • Act as a motivator for the team on a daily basis
  • Organize the team efficiently according to business needs
  • Translate strategic and business goals into concrete and individual actions and objectives
  • Conduct category training to the team

Profile

  • 3+ years of experience in supervising or coaching a team in Fashion/Luxury Sales
  • Bachelor's Degree or equivalent is preferred
  • Fluent English
  • Strong selling and communication skills are necessary
  • Computer skills and Retail management system knowledge 
  • Goal oriented approach, multitasking
  • Strong knowledge and/or interest for fashion/luxury industry
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Fashion & Leather Goods

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