Department Manager, Rinascente Milan

  • Company: Loewe Italy
  • Country / Region : Italy
  • Business group: Fashion & Leather Goods
  • Contract type: Permanent Job
  • Function: Retail
  • Experience required: Minimum 5 years
  • Reference No.: LOEW00600
  • Date of publication: 2021.03.29


If you´re a fan of LOEWE this is a fantastic opportunity to join our new W´RTW Accessories store team at La Rinascente Milan, scheduled to open in May 2021. 

You will be a true Brand Ambassador, ensuring efficient day-to-day running of the department store and that our clients enjoy positive and memorable experiences.

As a Department Manager you will be a role model to the team with a responsibility for maximising sales, profitability and efficiency standards.

Key Functions

Brand Ambassador, Customer Service and Public Relations 

  • Embody the brand image for customers and the store team whilst demonstrating a strong understanding of the brand DNA.
  • Excite and instill passion and pride for the brand.
  • Enhance customer service standards in store to ensure a world class experience is delivered at all times.
  • Maintain store standards that reflect the brand image at all times.
  • Lead and coordinate in store and promotional events.

Business Management 

  • Monitor sales performance, analyse results and forecast trends to propose commercial action plans to maximise sales and minimise costs.
  • Oversee the boutique's operational processes to ensure best performance.
  • Coordinate the supervision of sections and internal store processes related to inventory, maintenance, safety, visual & image standards, and service quality at the point of sale, in order to ensure full compliance with the company´s objectives in these areas.

People Development

  • Excite, motivate and lead the team.
  • Optimise staff competencies to lead business growth by giving appropriate, timely and specific feedback.
  • Train store staff by preparing products and sales training materials, delivering training sessions, and reviewing results and training needs.


  • Knowledgeable and passionate about Fashion, Art, and Culture.
  • Open, fun, lively and connected to Milan life.
  • Minimum of 5 years sales experience in a luxury or high fashion environment is required, with proven experience managing RTW and/or Leather Goods.
  • Brand Ambassador to represent LOEWE´'s brand image and to deliver a unique customer experience.
  • Proficient English and Italian. 

Fashion & Leather Goods

Houses with a unique heritage and young emerging brands make up this exceptional division. Each of their creations becomes an object of desire, imbued with timelessness.

Discover the business group & the Houses