Distribution Planner

  • Company: SSC Perfumes and Cosmetics UK
  • Location: United Kingdom
  • Business group: Perfumes & Cosmetics
  • Contract type: Permanent Job
  • Function: Supply Chain
  • Experience required: Minimum 2 years
  • Reference No.: SSCPC00600
  • Date of publication: 2019.06.20



To control the day-to-day reporting of the planned deliveries for all customers and brands.

To be the principle point of contact for all carriers and logistics companies.



Logistics Management:

  • Track all parcel deliveries and manage delivery issue resolution with all carriers and logistics used by the UK brands.
  • Effectively and appropriately communicate any delivery issues to the customer service, sales and marketing teams.
  • Collate all small parcel carrier manifests on a daily and weekly basis resolving any potential delivery problems.
  • Manage all delivery claims with our delivery suppliers.
  • Work closely with customers to resolve any repeated delivery problems and participate in key logistical projects.
  • Meet all logistics key performance indicators (KPI).

Reporting & Feedback:

  • Report on Logistics activity to business management.
  • Report customer feedback to management, including any signs of customer dissatisfaction.
  • Prepare all reports concerning logistics activities as required by the management team.
  • Prepare monthly claims analysis for all brands
  • Document all procedures and processes.


Key Competencies/Technical Skills

  • Excellent written and verbal communication skills
  • Action orientated & proactive
  • Drive for results
  • Time & Priority management
  • Adaptable
  • Motivating
  • Business acumen
  • Quick thinking, supportive and calm under pressure
  • Experience in customer services / logistics within a FMCG environment preferred but not essential
  • Computer literate (IT skills, SAP, Word, Excel)


  • Professional, Enthusiastic individual
  • Good computer skills
  • French speaking an advantage but not essential

Perfumes & Cosmetics

A major player in the perfumes, make-up and skincare markets, the Perfumes & Cosmetics division groups together major historic Houses as well as young brands with strong potential.

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