E Commerce Executive

  • Company: Parfums Christian Dior UK
  • Location: United Kingdom
  • Business group: Perfumes & Cosmetics
  • Contract type: Permanent Job
  • Function: Digital
  • Experience required: Minimum 2 years
  • Reference No.: PCD15258
  • Date of publication: 2018.03.06



  • Manage and drive the ecommerce site for Dior Parfums in the UK
  • Grow the Dior Ecommerce business
  • Manage Dior image and sales on the UK e-commerce site


  • Lead, drive and manage the ecommerce platform in the UK market.
  • Drive all acquisition and retention strategies. Build online trade plan with Paris head office and Head of Department.
  • Responsible for all forecasting and planning, online merchandising, E-commerce operations management: responsible for managing and executing the day to day e-commerce operations: fulfilment, distribution, customer service, order management, site performance, technical partners- All the above must be done respecting the brand image.
  • On a daily basis track sales and review orders.
  • Work closely with customer services to ensure Dior are providing a first class experience for all customers.
  • Build campaigns and manage web calendar, in synchronization with the marketing calendar to increase ecommerce sales on Dior.com
  • E-mail campaigns: define frequency, offers, segments, etc.
  • Search Engine Marketing: increase traffic to Dior.com and ROI
  • Grow client base through acquisition campaigns
  • Maximize recruitment opportunities within our site.
  • Identify external acquisition options such as Twitter cards, list rentals etc.
  • Guide CRM, media and marketing teams to drive e-commerce traffic and sales
  • Manage site efficiency providing Central office with daily updates of any technical issues.
  • Budget Management
  • Create P.O.s process invoices, partner with Finance on P&L.


What you need to have:

  • Background in e-commerce, CRM, digital marketing (e-dm, search, SNS)
  • Experience of launching a new ecommerce site
  • Strong planning and analytical skills (experience of google analytics)
  • Previous experience with UK Retailers
  • Strong Project Management and prioritisation skills
  • Excellent relationship building skills
  • Keen eye for detail

What we need to see in you:

  • Inherent interest in luxury industry and beauty is essential
  • Analytical
  • Confident Presenter
  • Excellent written and verbal communication skills
  • Team Player
  • Agility
  • Ability to set up a model with no discount and few promotions
  • Customer focused
  • Personal affinity and passion for Dior
  • Ability to work under pressure and meet tight deadlines

Perfumes & Cosmetics

A major player in the perfumes, make-up and skincare markets, the Perfumes & Cosmetics division groups together major historic Houses as well as young brands with strong potential.

Discover the business group