E-COMMERCE MANAGEMENT

  • Company: Bulgari S.P.A.
  • Country/Region: Italy
  • Business group: Watches & Jewelry
  • Contract type: Permanent Job
  • Function: Marketing
  • Experience required: Minimum 2 years
  • Reference No.: BULG04170
  • Date of publication: 2019.12.03

Posizione

MISSION

Support the evolution and deployment of the Worldwide Digital Strategy and Plans, through the development and empowerment of the digital channels.

 

MAIN ACCOUNTABILITIES

  • Catalogue management (product publication, planning and executing in-store activity as on site merchandising)
  • Research new E-commerce Trends & Best practice
  • Define and implement customized navigation strategies
  • Monitor proactively the website performance (bugs or improvements) and promptly assign the tech team
  • Support local markets to ensure the website updates and performance
  • Support the definition of the WW Digital Strategy applied to all communication channels
  • Improve E-commerce System and Services, E-commerce guidelines and procedures
  • Putting in place actions to catch and care E-commerce Customers
  • Monitor E-commerce customers and analyze E-commerce sales, in order to suggest actions aimed at increasing the business
  • Monitor the KPIs and create daily, weekly and monthly KPIs based reports
  • Coordinate external agencies, when needed, to ensure maintenance and evolution of the sites supporting the definition of the project (costs/deadlines/activities).

Profilo

TECHNICAL SKILLS

  • 2 years of experience in a similar position
  • Fluency in English
  • Specific tools: Google Analytics
  • Knowledge of Salesforce is a plus
  • Project management and planning techniques
  • Communication techniques, tools and channels
  • Knowledge of SEM (Search Engine Marketing) and SEO (Search Engine Optimization)
  • IT Applications (Office, specific tools)

 

SOFT SKILLS

  • Proactivity
  • Communication
  • Networking
  • Impact
  • Negotiation
  • Excellence Orientation
  • Role Competencies
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Watches & Jewelry

The most recently established of the Group's activities, the Watches & Jewelry sector brings together leading Houses with complementary positions.

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