E-commerce management

  • Company: Bulgari S.P.A.
  • Country / Region : Italy
  • Business group: Watches & Jewelry
  • Contract type: Permanent Job
  • Function: Digital
  • Experience required: Minimum 2 years
  • Reference No.: BULG04771
  • Date of publication: 2021.02.23

Posizione

Bulgari S.p.A., within the worldwide omnichannel department based in Rome, is searching for an E-commerce management specialist.

The selected candidate will support the evolution and deployment of the Worldwide Digital Strategy and Plans, through the development and empowerment of the digital channels aiming at reaching sales goals and promote the online business growth.


Profilo

MAIN ACCOUNTABILITIES

He/She will be involved in the following main activities:

>  Catalogue management coordination (product publication and planning)

>  Support and advice the team in the identification of the most effective strategy for the online channel to increase sales

>  Monitor proactively the website performance (bugs or improvements) and promptly assign to the tech team

>  Monitor E-commerce customers and analyze E-commerce sales, in order to suggest actions aimed at increasing the business

>  Support local markets to ensure the website updates and performance, acting as a key contact point for the markets on the needs related to e-commerce

>  Define and implement customized navigation strategies

>  Research new E-commerce Trends & Best practice

>  Improve E-commerce System and Services, E-commerce guidelines and procedures

>  Putting in place actions to catch and care E-commerce Customers

>  Monitor the KPIs and create daily, weekly and monthly KPIs based reports

>  Coordinate external agencies, when needed, to ensure maintenance and evolution of the sites supporting the definition of the project (costs/deadlines/activities).


Informazioni aggiuntive per i candidati

TECHNICAL SKILLS

>  3 years of experience in a similar position

>  Fluency in English

>  Specific tools: Google Analytics

>  Knowledge of Salesforce is a plus

>  Project management and planning techniques

>  Communication techniques, tools and channels

>  Knowledge of SEM (Search Engine Marketing) and SEO (Search Engine Optimization)

>  IT Applications (Office, specific tools)

 

SOFT SKILLS

>  Proactivity

>  Excellent communication skills

>  Experience in collaboration in international environment

>  Networking

>  Impact

>  Strong passion for the digital world

Apply

Watches & Jewelry

The most recently established of the Group's activities, the Watches & Jewelry sector brings together leading Houses with complementary positions.

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