E-Commerce Manager, Kendo North Asia

  • Company: Kendo Asia Pacific
  • Country/Region: Hong Kong
  • Business group: Perfumes & Cosmetics
  • Contract type: Permanent Job
  • Function: Digital
  • Experience required: Minimum 5 years
  • Reference No.: KEND00106
  • Date of publication: 2019.08.26


Position Overview

The E-Business Manager launches and manages NAS e-commerce sites and business objectives to boost brand image and business performance of respective brands in North Asia Region.

Job Duties and Responsibilities

  • Lead, drive and manage the e-commerce channel in North Asia Region.
  • Lead all business development planning and operations for respective e-commerce platforms in the North Asia Region.
  • Build online marketing and trade plans with Central teams and develop e-campaigns to drive business performance and consumer database.
  • Drive customer recruitment and retention strategies and programs to enhance customer's online shopping experience and brand loyalty.
  • Manage day-to-day e-commerce operations to achieve sales and marketing KPIs covering: forecasting and planning, on-line merchandising, distribution, customer services and relationship management, system and technology development, preparation of competitor and business reports.
  • Budget and P&L management.
  • Build strong partnership with e-commerce platforms' stakeholders.
  • Build and develop e-commerce organization capability.


Qualifications and Skills

  • 5 - 7 years' solid background in e-commerce, CRM, digital marketing. Preferable with China market experience.
  • Experience of setting up and launching of new e-commerce site.
  • Experience with key platforms in the markets.
  • Strong planning and analytical skills.
  • Transveral projects management experience.
  • Managing visions and e-commerce roadmap is a plus.
  • Good inter-personal skills.
  • Team player and passion for beauty and luxury industry.

Perfumes & Cosmetics

A major player in the perfumes, make-up and skincare markets, the Perfumes & Cosmetics division groups together major historic Houses as well as young brands with strong potential.

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